Louis is a seasoned workload automation and job scheduling specialist with extensive experience in solution identification, product implementation, user training, and enterprise planning. As an expert in JAMS and its integrations, he identifies and resolves workload automation deficiencies and improves the overall effectiveness and efficiency of daily operations for organizations worldwide. Louis co-authored the JAMS University training curriculum, and has written dozens of workload automation knowledge articles. Louis has presented workload automation topics at various technology community events including SQL Saturday, Ellucian Live, JDA Direct Commerce, Microsoft Tech Summit, and JD Edwards INFOCUS. Recent presentations include “SQL Automation – In the Cloud, On-Premise, and Hybrid” and “Workload Automation for JDA Direct Commerce”.